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Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: October 7, 2025
1. Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Donation history and payment information
- Communication preferences
- Volunteer information and interests
Technical Information
- Website usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process donations and provide tax receipts
- Send updates about our programs and impact
- Coordinate volunteer opportunities
- Improve our website and services
- Comply with legal and regulatory requirements
- Respond to your inquiries and requests
3. SMS Communications
When you opt-in to receive SMS messages from SparkCreatives Inc., you consent to receive:
- Impact updates and success stories
- Upcoming donation drives and events
- Volunteer opportunities
- Emergency relief updates
Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help. We will never share your phone number with third parties.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- With service providers who assist in our operations (payment processors, email services)
- When required by law or to protect our rights
- With your explicit consent
- In case of emergency or safety concerns
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission and storage
- Regular security assessments
- Limited access to personal information
- Secure payment processing through Stripe
6. Your Rights
You have the right to:
- Access and update your personal information
- Opt out of communications at any time
- Request deletion of your information
- Receive a copy of your data
- File a complaint with relevant authorities
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
8. Children's Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: